sxi6s Privacy Policy
We are committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it, and how it is kept secure.
Introduction
This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal information by sxi6s ("we", "us", or "the Platform") when you access or use the sxi6s website at sxi6s.one and any associated services. By creating an account or using the platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
sxi6s operates as an online casino and sportsbook serving players in Bangladesh. We take our responsibility to handle your personal data with care, transparency, and security extremely seriously. This Policy sets out our practices in full, and we encourage you to read it carefully before using the platform.
Our Privacy Commitments
End-to-End Encryption
All data transmitted between your device and sxi6s servers is protected by SSL/TLS encryption. Your payment and login details are never transmitted in plain text.
Purpose Limitation
We collect only the data that is necessary to operate your account, process transactions, verify your identity, and keep the platform safe. We do not collect data speculatively or unnecessarily.
No Sale of Personal Data
sxi6s does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
User Controls and Transparency
You have clear rights over your personal data — including the right to access, correct, delete, and port your information. We will honour all valid requests promptly.
Responsible Data Governance
Personal data is retained only as long as necessary for the purpose it was collected, or as required by applicable regulations. Data no longer needed is securely deleted or anonymised.
1. Information We Collect
When you register and use sxi6s, we collect several categories of personal and technical information. The table below summarises what we collect and why:
| Category | Examples |
|---|---|
| Registration Data | Full legal name, date of birth, email address, phone number, username, password (hashed) |
| Identity Verification (KYC) | National ID, passport copy, selfie, proof of address document |
| Financial Data | Deposit and withdrawal history, payment method identifiers (e.g. bKash wallet number), transaction amounts in BDT |
| Technical / Device Data | IP address, device type, browser type and version, operating system, session timestamps, referring URL |
| Behavioural / Usage Data | Games played, bet amounts, win/loss records, session duration, responsible gaming tool usage |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.
2. How We Use Your Information
The personal information we collect is used exclusively for the following purposes:
- Account creation, management, and authentication — to create and maintain your sxi6s account securely and verify your identity when you log in
- Transaction processing — to handle your deposits, withdrawals, and bonus credits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard accurately and securely
- Regulatory compliance and fraud prevention — to conduct KYC identity checks, comply with anti-money laundering obligations, and detect and prevent fraudulent activity on the platform
- Customer support — to respond to your queries, complaints, and requests submitted via live chat or email
- Responsible gaming monitoring — to track session activity and usage patterns that may indicate problem gambling, and to apply account-level restrictions when requested or required
- Platform improvement and analytics — to analyse aggregated, anonymised usage data in order to improve game selection, performance, and the overall player experience
We will not use your personal data for automated decision-making that produces legal or similarly significant effects without your explicit consent and without providing an avenue for human review.
3. Lawful Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity — processing your registration data, financial data, and KYC information is necessary to perform the contract between you and sxi6s (i.e. to operate your account and deliver services)
- Legal obligation — processing for KYC, AML, and fraud-prevention purposes is required by applicable law and cannot be opted out of
- Legitimate interests — processing technical and behavioural data for platform security, fraud detection, and service improvement is in the legitimate interests of sxi6s and its players
- Consent — where we rely on your consent (e.g. for optional marketing communications), you may withdraw that consent at any time by contacting our support team without affecting the lawfulness of prior processing
4. Sharing Your Information
sxi6s does not sell your personal data. We share information only in the following limited circumstances:
- Payment service providers — your payment identifiers and transaction amounts are shared with your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process your transactions
- Game technology providers — game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive only the minimum session data required to deliver the game experience; they do not receive your financial or identity documents
- Regulatory and law enforcement authorities — where required by applicable law, court order, or official governmental request, we may disclose personal data to the relevant authority
- Security and fraud-prevention partners — anonymised or pseudonymised risk signals may be shared with third-party fraud-detection services; no directly identifying personal details are shared with these services
Any third-party service provider that receives data from sxi6s is contractually required to protect that data, use it only for the specified purpose, and comply with applicable data protection standards. sxi6s does not permit its data processors to use your data for their own commercial purposes.
We will never share your personal data with third-party advertisers, data brokers, or unrelated marketing companies. Your data is not a commodity.
5. Cookies and Tracking Technologies
sxi6s uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device. We use the following categories of cookies:
- Strictly necessary cookies — essential for the platform to function; these include session management, security tokens, and login state cookies; these cannot be disabled
- Functional cookies — remember your preferences such as language choice and responsible gaming settings so you do not have to reconfigure them on each visit
- Analytics cookies — collect anonymised data about how users navigate the site to help us improve performance and usability; no personally identifying data is included in analytics reports
- Security cookies — support fraud detection and protection against cross-site request forgery (CSRF) attacks and session hijacking
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or cross-site tracking pixels.
6. Data Retention
sxi6s retains your personal data for as long as your account remains active and for a defined period thereafter in line with our legal and regulatory obligations. Specifically: account registration and KYC data is retained for a minimum of 5 years following account closure to satisfy anti-money laundering record-keeping requirements; financial transaction records are retained for a minimum of 5 years; technical and session logs are retained for up to 12 months.
Once a retention period expires and there is no legal requirement to retain data further, sxi6s will securely delete or irreversibly anonymise the data. If you request deletion of your account, we will action that request within 30 days, subject to our legal obligation to retain certain records as described above.
7. Security of Your Data
sxi6s implements a layered approach to data security. Technical safeguards include SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, hashed and salted password storage, two-factor authentication availability, IP-based anomaly detection, and regular penetration testing of platform infrastructure.
Organisational safeguards include strict access controls ensuring only authorised personnel can access personal data, data handling training for all staff, and a documented incident response procedure. In the event of a data breach that poses a material risk to affected users, sxi6s will notify affected users and relevant authorities in accordance with applicable law.
Security tip: sxi6s will never ask for your full password, bKash PIN, Nagad PIN, or OTP codes via email, live chat, or phone. If you receive a message requesting any of these, do not respond — report it to our support team immediately.
8. Your Data Rights
As a user of sxi6s, you have the following rights with respect to your personal data. You may exercise any of these rights at any time by contacting our support team:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Ask us to correct inaccurate or incomplete personal data
Right to Erasure
Request deletion of your data where there is no overriding legal basis to retain it
Right to Object
Object to processing based on legitimate interests where your situation warrants it
Right to Portability
Receive a structured, machine-readable copy of data you provided to us on a consent or contract basis
Right to Restrict
Ask us to limit processing of your data while a dispute or accuracy issue is being resolved
We will respond to all valid data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights.
9. Children and Minors
sxi6s is strictly an adult platform for users aged 21 and above. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If we discover that personal data has been provided by or on behalf of a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on sxi6s, please contact our support team without delay so we can take appropriate action.
10. Updates to This Policy
sxi6s may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. When we make a material change, we will publish the revised Policy on this page with an updated effective date and, where appropriate, notify registered users via in-platform notification or email.
Your continued use of sxi6s following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you must stop using the platform and may request account closure by contacting our support team.
11. Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the sxi6s support team. Our customer support is available 24 hours a day, 7 days a week via the live chat function within your account dashboard.
For written enquiries you may also use the support email address displayed in the footer of this website. The email address is shown as plain text and is not a clickable link. sxi6s aims to acknowledge all privacy-related written requests within 48 hours (Bangladesh Standard Time, UTC+6) and to resolve them within 30 days.
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